Noble Systems Corporation, a provider of unified contact center technology solutions, announced the formation of a dedicated healthcare solutions group offering specific expertise and solution sets for integrated delivery networks, hospitals, regional health systems, and physician practice groups.
“As the industry shifts toward value-based care and a stronger focus on the patient experience, contact center capabilities are critical considerations,” said Greg Burkett, Vice President – Healthcare Solutions at Noble Systems. “A unified approach to patient contact management can transform the ROI picture for healthcare delivery leaders. That opportunity is driving our efforts and delivering results for care providers and organizations across the industry.”
Burkett has 20 years’ experience in a variety of leadership positions working with healthcare service providers. Led by Burkett, and comprised of technology specialists focused on the healthcare space, Noble’s healthcare solutions group will work with healthcare organizations to address pre-care and post-discharge patient communications and revenue cycle management.
Noble Systems’ healthcare solutions are designed to address the full spectrum of patient contact needs including patient scheduling, insurance verification, satisfaction surveys, accounts recovery, and related activities across the continuum of care.