Status Go! launches a nurse triage application (app) for Salesforce.com. This follows an announcement of a five year partnership agreement with Health Navigator, Inc., to incorporate their natural language processing (NLP) technology into Status Go!’s new nurse triage application. As providers nationwide focus on the transformations currently taking place in healthcare they must rely on innovative, forward-thinking technology such as TriageNow for Salesforce.com.
According to Scott Blau, founder and CEO of Status Go!, “TriageNow is a result of our commitment to patient-centered thinking, an approach that integrates the needs of patients, triage nurses, providers, and the business office.”
“We’ve built a better triage app”, states Blau, combining Salesforce.com, clinical content from Schmitt-Thompson, Health Navigator’s natural language processing engine, and the healthcare technology expertise of Status GO!.
TriageNow supports multi-channel triaging, including telephone-based and chat-based triage, and secure telemessaging. Highlights of TriageNow include comprehensive intake, extensive protocol search capabilities, acuity rating indicators, emailing of aftercare instructions, patient relationship management integration, reporting, and analytics. The App is also customizable to meet the specific needs of healthcare organizations.
[Posted by Peter Lyle DeHaan, PhD for AnswerStat magazine, a medical healthcare publication from Peter DeHaan Publishing Inc.]