future trend articles

By Matt Everly When selecting a call center platform for your healthcare organization, it is important to consider a number of factors, including: The following … Read more

By Mark Dwyer On June 28, millions of Americans anxiously awaited the long-anticipated Supreme Court ruling on the Affordable Care Act (ACA), otherwise known as … Read more

By Chris Heim The year 2012 will be a transformational one for smartphones in healthcare. It seems that everyone – from teenagers to senior citizens … Read more

By Richard D. Stier The industry shift from fee for service to value-driven payment has begun. Your healthcare call center can be an essential resource … Read more

By Kevin Beale Someday, in the not so distant future, schoolchildren will read about the history of telecommunications and computing. They will read about how … Read more

By Mark Dwyer, LVM Systems Since our founding in 1988, LVM Systems has seen a great amount of growth in the healthcare call center industry. … Read more

By Scott Zimmerman As the healthcare reform bill leaves Washington and makes its way into the American health system, the rhetoric is over and the … Read more

By Gerard Shallo Hospitals today exist in a challenging time. Not only must costs be managed more tightly than ever, but also the availability of … Read more

By Michael Brannick Computer-based testing (CBT) is taking hold in nearly every professional sector, and healthcare-related fields are no exception. CBT combines all the necessities … Read more