How Can Nurses Handle and Document Office Patient Phone Calls?
By Ravi Raheja Many physician practices have nurse staff in the office available to take patient phone calls during the day. While office nurses may … Read more
By Ravi Raheja Many physician practices have nurse staff in the office available to take patient phone calls during the day. While office nurses may … Read more
By Ravi Raheja, MD As a healthcare professional, providing quality care to patients is the number one priority. Most patients are friendly and thankful for … Read more
A reliable healthcare model for value and outcomes versus volume and revenues By Mark Dwyer Imagine the year is 2030. The Cubs have finally won … Read more
By Charu Raheja and Ravi Raheja Hospital readmissions in which a patient is readmitted to a hospital within thirty days of their previous stay are … Read more
By Ravi Raheja, MD The past few years have seen more services become “on demand” for consumers. Companies such as Netflix, DVR, and Amazon have … Read more
By Ravi K. Raheja, MD Triaging patients over the phone is challenging because nurses have limited information available to them. Because they are not able … Read more
By Gina Tabone MSN, RNC I just got back from a rejuvenating week at the beach. On three occasions my fellow vacationers shared success stories … Read more
By Ravi K. Raheja, MD You probably already know that nurse triage technology is evolving quickly. In just a few years, we’ve moved from monitoring … Read more
By Wendy Thomas and Ann M. Hurst Historically, patients in need of medical advice call their physician’s office or the emergency department and, if they’re … Read more
By Ravi K. Raheja, MD Triage call centers have experienced significant advances since they first started over twenty years ago. The standardization of protocols and … Read more