Vendor Spotlight

LVM Systems, one of the industry’s largest providers of hospital-based healthcare call center solutions, celebrated another successful year in 2016. This marked its twenty-ninth consecutive … Read more

In today’s world, the rapidly evolving healthcare industry has placed its focus on providing access to high quality, patient-centric care, with an unprecedented emphasis on … Read more

Does Your Contact Center Process Transactions or Deliver Transformative Experiences? Yesterday’s call centers managed transactions. Exit the call center. Enter the patient experience contact center. … Read more

Amtelco Celebrates 40 Years of Innovation Since 1976, Amtelco has been providing innovative communication solutions to call centers around the world. In 1997, the 1Call … Read more

From its start in 1988, LVM Systems’ exclusive objective has been to help healthcare call centers help the patients they serve. This focused emphasis on … Read more

Reimagine Your Legacy Call Center to Transform Patient Experience The healthcare contact center is frequently where a patient’s first experience with your organization occurs. That … Read more

1Call, a Division of Amtelco: Providing Innovative Call Center SolutionsBacked by First-Class Customer Care Since 1976, Amtelco has provided innovative communication solutions to call centers … Read more

As you read the examples below, do any of these challenges sound familiar? Can you identify with the problem of high re-admission rates that risk … Read more

From its humble beginnings in 1988, LVM Systems has grown from one software developer with a dream to a thriving company that is recognized as … Read more

Healthcare call centers are now more relevant than ever. They are a pivotal tool in meeting the triple aim objectives of improving the experience of … Read more