Official Sponsors of AnswerStat Magazine
As official sponsors of AnswerStat, these industry-leading companies take the lead role in making AnswerStat possible, providing it to qualified industry members at no cost. We profusely thank these esteemed organizations who are sponsors of AnswerStat. We ask that you thank them for their ongoing support of AnswerStat:
LVM Systems, Inc.
LVM has over three decades of experience developing contact center software solutions for the healthcare industry. LVM’s software solutions support both clinical and marketing functions. Clinically, they support nurse triage using Schmitt-Thompson clinical guidelines, patient transfer, behavioral health intake & assessment, disease management, care coordination, population health, post-discharge follow-up, and health information.
The marketing components support data-driven relationship management, physician referral, answering service, class registration, membership management, literature/brochure fulfillment, cross-marketing, and marketing outreach. In addition, LVM’s software includes web-based messaging, contact/visit tracking, and feedback management functionality. All components are available within the same software, enabling clients to use them throughout their healthcare organizations as needed.
Contact LVM Systems at 480-427-3186.
In 2005, board certified pediatrician Ravi K. Raheja, MD and Charu Raheja, PhD, saw a need for accurate, reliable, cost-effective triage services in both hospital and private practice settings. After extensive research and investment in the development of proprietary triage software technology, they founded TriageLogic
TriageLogic is a healthcare company that creates leading-edge telephone medicine technology based on practical experience and a thorough understanding of the field. Whether a busy private practice in need of a phone triage system or a hospital seeking complete after-hours call center solutions, TriageLogic has a product to meet your needs.
Contact TriageLogic at 855-734-4463
1Call, a Division of Amtelco
1Call is a developer of hospital call center, healthcare communications applications and emergency alert/ notification systems. 1Call call center technology includes: patient directories and HL7 integration, on-call scheduling, smart PC console, ACD, appointment scheduling, PDA applications, legacy system integration, and the 1Call Infinity system.
Pulsar360, Inc. has served the telecommunications requirements of SMB to Enterprise business customers since 2001 and the medical call center industry since 2008.
Pulsar360 services over 150 medical-centric answering services, meeting their special requirements, which includes, at no additional charge: 20% burstable trunking; SIP trunking, toll free number and national network redundancy; and an infinite number of automatic fail over alternatives.
In addition, Pulsar360 offers hot-standby business continuity/disaster recovery solutions designed for medical call centers. If the call center’s premise system is down or cloud system is off-line, calls automatically failover and are delivered directly to operator desktop with calling party ID and customer name or account number. Also included are cloud-based IVR, multiple call queues, and skills based routing, when in failover mode.
Patient-Count is a flexible, online Patient Feedback Management System providing intuitive real time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve your bottom line.